Products That are custom made created to your specifications and handmade just for you and with that in mind there can be no returns on the item.
Please contact us with any questions or problems that you may have with an order and we will gladly to address your concerns. If there is a problem with the order or questions please contact us through our Contact page.
Due to the handmade nature of our items, some ribbons/flowers are seasonal & are not always in stock. We use colors/styles of similar ribbons/flowers if we are out of stock in certain supplies.
If you have any questions on shipping, cancellations and/or returns about the items that you are interested in, and the most current "design times," or need your order sooner, please contact us through our Contact page.