Posh Baby Birthday Store offers the following Returns Policy:
Products That are custom created to your specifications and handmade just for you and with that in mind there can be no returns on the item. Please contact us with any questions or problems that you may have with an order and we will gladly to address your concerns. If there is a problem with the order or questions please contact us through our Contact page.
Due to the handmade nature of our items, some ribbons/flowers are seasonal & are not always in stock. We use colors/styles of similar ribbons/flowers if we are out of stock in certain supplies.
If you have any questions on shipping, cancellations and/or returns about the items that you are interested in, and the most current "design times," or need your order sooner, please contact us through our Contact page.
RETURNS, REFUNDS & EXCHANGES ------
Our items are custom-made and we do not issue any refunds or exchanges for hygienic purposes. State and federal Law Prohibits Returns of hair accessories and certain type of clothing to be returned to Designers Home Studios it is now considered a Health Code Violation!
Shipping on voluntary returns must be covered by buyer except under extenuating circumstances or where the buyer has previously contact seller to notify of error.
We are not responsible for lost, stolen or damaged goods once the order has been marked as shipped. We do our best to ensure quality control on each and every one of our Products Sold.
We Do NOT Accept Cancellations Unless the Designer Cancels or the Situation calls for it. There will be however a $25.00 Cancellation Fee for Business Fee Expenses.
Thank you for Shopping at Posh Baby Store!