Products That are custom made created to your specifications and handmade just for you and with that in mind there can be no returns on the item.
Please contact us with any questions or problems that you may have with an order and we will gladly to address your concerns. If there is a problem with the order or questions please contact us through our Contact page.
Due to the handmade nature of our items, some ribbons/flowers are seasonal & are not always in stock. We use colors/styles of similar ribbons/flowers if we are out of stock in certain supplies.
If you have any questions on shipping, cancellations and/or returns about the items that you are interested in, and the most current "design times," or need your order sooner, please contact us through our Contact page.
Our Cancellation Policy:
We Do NOT Accept Cancellations On orders in our Store! However, due to business expenses of processing an order there is a 25% Cancellation fee if the Order is Cancelled. You agreed to these Terms when you Ordered From Us Here at Baby Birthday Boutique . Please Make note of this Term and Condition When Ordering from Our Store Thank you.
We Do Not Refund orders that were RUSHED and did not arrive in time....thank you for your understanding. Please Plan Ahead When Ordering Feather Dresses or Tutu Dresses and Tutu Birthday Outfits!****