When an item is shipped a Delivery Confirmation Number is given to you. This is for your records, as well as ours; it helps us to track the status of your purchase. As the customer, we ask that you always submit a valid shipping address. We are not responsible for old addresses and we always ship to the desired "Ship To" address that you have provided at checkout.
The shipping times listed does not include transit time for your item. Please add an additional 3 to 5 business days onto shipping time included in each item description. Shipping times are based off of business days which are Monday thru Friday. Do not include Saturday and Sunday in your calculation.
We are not responsible for the package once it leaves us to go to you via the USPS. Due to weather or delays we have no control over your items could arrive late. Refunds will not be given for delayed Package due to the Postal offices errors or delays.
In case of error or delay caused by the shipping carrier, we will help resolve the dispute to the best of our ability, but we will not be held responsible or liable. We package all items as best as possible to prevent damage, however we are not responsible for items being damaged once shipped.
***If you wish to purchase shipping INSURANCE, you must say so when purchasing.
If you are interested in receiving your item sooner, please feel free to contact us to see if we can rush your shipment. Rush shipping fees do apply. Each item in the store has its own turn around time and shipping policies.
Tutu Dresses have a strict 3-5 weeks turn around time. Rush Fees will apply to Orders needed sooner than that and per dress if more than one is ordered.
Girls Dresses have a 3-4 week Turn around time and a 25.00 Rush Fee Applies to ALL Girls Dresses Category.
Painted Shoes and Ballerina Baby Shoes these Designers have a strict 3 week turn around policy! Plan ahead on these products!
I highly Encourage That You Plan ahead and Purchase at least 3-6 weeks in advance for almost ALL items in my store! Many items are Made to order and Designers Require that time be given to have the item or items Made and Shipped. However some or many items can be RUSHED for a Small Fee $ if your in a Crunch. But I really do Encourage that you purchase your item well in advance!